Refund policy

Right of Withdrawal

Information on the right of withdrawal

In accordance with applicable consumer protection laws, you have the right to withdraw from this contract within fourteen (14) days without giving any reason.

Exercising the right of withdrawal

The withdrawal period will expire fourteen (14) days after the day on which you, or a third party other than the carrier and indicated by you, acquire physical possession of the last good.

The direct costs of returning the goods shall be borne by the buyer.

To exercise your right of withdrawal, you must notify us of your decision to withdraw by email at: info@nipa.lu